Last updated: 30-Oct-25
At Memorix, we value your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We collect information that helps us process your orders and improve your experience, including:
Your name, phone number, email, and delivery address
Order details and payment confirmation
Photos or designs shared for personalized products
Communication through WhatsApp, email, or forms on our website
Website usage data (through Google Analytics, when enabled)
How We Use Your Information
We use your information only for legitimate business purposes, such as:
Processing and delivering your orders
Contacting you regarding your purchase or support inquiries
Improving our website and services
(Optional in the future) Sending you updates or offers — only if you choose to receive them
Payment Security
Payments made through Stripe are processed securely.
Memorix does not store or access your card details — all payment information is handled by Stripe’s encrypted system.
Cash on Delivery (COD) orders do not require any online payment data.
Data Protection
Your personal information is stored securely and accessed only by authorized team members.
We use technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.
Sharing Information
We do not sell or share your personal information with third parties for marketing purposes.
We only share limited details with:
Delivery partners, to ensure successful order delivery
Payment providers, to process transactions securely
Cookies & Analytics
Our website may use cookies and Google Analytics to help us understand how visitors use our site and improve user experience.
You can choose to disable cookies through your browser settings at any time.
Your Rights
You can contact us at any time to:
Request a copy of your stored information
Ask for your information to be updated or deleted (where applicable)
Contact Us
If you have any questions about this policy or how we handle your data, please reach out to us: